craystone_header          repair_service

Tape Drive Repair Service

Craystone offers comprehensive workshop facilities, including service and refurbishment on a wide range of Tape Drives, including DAT, DLT, AIT, LTO, SDLT, Exabyte, VXA, Autoloaders and Library tape drives.

Our workshop is fully equipped to cope with all your repair requirements, we have up-to-date testing and calibrating equipment and fully trained engineers.  As a result, we are confident that any problems your backup solution may have - we can fix it!

As standard we offer a six month warranty on all our repairs - a further testament to the quality of repair service we provide.

The workshop Drives, such as, the full range of DDS1, DDS2, DDS3, DDS4 DAT drives; DLT4000, DLT7000, DLT8000, DLT1, VS80, VS160 drives; SDLT220, SDLT320, SDLT600 drives;  AIT-1, AIT-2, AIT-3 drives;  LTO-1, LTO-2, LTO-3 and LTO-4 drives; can all be repaired in our extensive workshop using our qualified technicians.  Below you will find a table detailing 'fixed cost' repair pricing.

Autoloader and Library repairs are dealt with on case-by-case terms.  We get them in, test, analysis and cost the repair on the basis of what work is required.

Please visit our specialist DAT repair page or DLT repair page.

To organise a fixed price repair for your faulty DAT drive, contact Craystone with the unit's serial number and fault. On receipt of these details and and an email/fax order confirming your requirements, we will send our repair workshop address and instruct you to forward the unit for evaluation and repair.

For customers interested in the HP RENEW program, please read info on HP RENEW Products - Quality HP Products at Reduced Prices.

Key Facts

spacer.gif (807 bytes)bullet  Fixed price repair charges.
spacer.gif (807 bytes)bullet  All repairs carry a six month warranty.
spacer.gif (807 bytes)bullet  No fix no fee.
spacer.gif (807 bytes)bullet  Fast turnaround (usually 2-3 days)
spacer.gif (807 bytes)bullet  Same day service available at a premium
spacer.gif (807 bytes)bullet  Quantities undertaken - please call for prices.
spacer.gif (807 bytes)bullet  Most drive makes can be repaired - please call for info.
spacer.gif (807 bytes)bullet  Refurbished drives and replacement drives are available for purchase.
spacer.gif (807 bytes)bullet  Click to go to our specialist DAT page
spacer.gif (807 bytes)bullet  Click to go to our specialist DLT page
spacer.gif (807 bytes)bullet  Click to go to our specialist HP RENEW Products page

Drive Description Fixed Price Repair
DAT 4mm tape drive repair


DLT tape drive repair


SDLT tape drive repair


LTO1 and LTO2 / LTO 3 tape drive repair

£295 / £395

AIT1 / AIT2 / AIT3  tape drive repair

£195 / £225 / £295

VXA / VXA2 / VXA3 tape drive repair

£225 / £350 / £450

1/4" Tape


Travan drive repair


1/2" Tape


Exabyte 8mm 1/2 height and full height


Optical 5.25" & Optical 3.5"


CD Recordables


Evaluation Test



Please contact us for availability.
All prices exclude 17.5% VAT and carriage.
Prices may change due to Euro/GBP conversion.  E.&O.E.
Credit/Debit card payments taken.


Bolton Enterprise Centre, Washington Street, Bolton, BL3 5EY, UK
Tel: (0)1204 557666 / 557665 / 524262  Fax: (0)1204 396301