Craystone Investments Limited - Privacy Statement

For Your Peace of Mind
Craystone respects the security and privacy concerns of all users of this Web site. We are notified under the relevant Data Protection Act 1998 and comply with the Act in all our dealings with your personal data.

The Internet is not a secure medium, however we keep your information confidential and use it only as set out in this policy. In addition, when you use this Web site, we offer the use of a secure server, which encrypts the financial details of your account and any data relating to payments by credit card. A padlock at the bottom of your browser indicates that encryption is in operation. We also follow strict security procedures for the storage and disclosure of information that you have given us in order to prevent unauthorised access.

Personal information collected via this Web site is controlled by Craystone Investments Limited, 149A Chorley New Road, Horwich, Bolton, BL6 5QE.

Our processing of Your Personal Data
When you order with Craystone from this Web site we only ask you for information which is reasonably necessary to process your order and process your payment and arrange for delivery of goods.

Some specific information is requested for the following reasons:
Your email address is held so that we can send you an email to confirm any orders. We may also use email to contact you on any other general matters relating to a current transaction or future purchase from Craystone.

We ask you for your telephone number in case we need to contact you about your transaction including orders, deliveries, payments and any overdue balances. We may also occasionally telephone you to advise you of any Craystone offers which we think may be of interest to you.

We may disclose your information to other companies and individuals who we appoint to undertake, on our behalf, services relating to the administration of your order e.g. delivering packages, etc.

Passing Your Information to Third Parties for Marketing Purposes
We DO NOT pass on any details to any third party marketing or sales organisation all information given is for the necessary processing of your orders.

We do not use any system operating cookies

Your Consent
By disclosing your personal information and using our Web site, you consent to collection, storage and processing of your personal information as set out above. If we decide to change our security and privacy policy then we will update this page to reflect any changes, which will continue to comply with the provisions of the UK's Data Protection legislation.

If any of your personal information changes or becomes out of date, if you have any queries regarding our Security and Privacy Policy or wish to obtain a copy of your personal data then please contact us at the following email address: You can also write to Customer Services, Craystone Investments Limited, 149A Chorley New Road, Horwich, Bolton, BL6 5QE

Information about the Data Protection Act 1998 is also available on the Data Protection Commissioner's Web site at

Craystone is not responsible for the content of external websites.